Sutton Council is required to:

• develop and maintain emergency plans to respond to incidents within Sutton
• to warn, inform and advise the public of emergencies

• to cooperate with other agencies
• to provide business continuity advice and support to local businesses and voluntary organisations

Further information is on the Council website here.  Some of the important information is below.

What should I do to prepare for emergencies?

There are a number of ways to ensure that you and your family are prepared for emergencies, which can range from incidents that affect the wider community such as flooding, to household incidents such as power loss or a fire.

Stay alert

• media feeds from Sutton Council and Metropolitan Police will keep you updated on any emergency that has occurred and the impacts it could have upon you and your day to day life. To receive these notifications, follow us on Twitter at @MPSSutton and @SuttonCouncil,
• or alternatively view the Council’s websitefor live feeds and updates.
• register to receive flood alerts from the Environment Agency by phone, email or text
• register to receive severe weather warnings from the MET office
• download the “Emergency by British Red Cross” app to receive real-time, personalised alerts and advice to help you combat severe weather and other UK emergencies.
• keep aware of any school closures that may be enforced.
• keep aware of any traffic disruptions in your area through TfL Alerts

Emergency contact details and important documents

Make a list of all of your important contacts, such as family, friends, neighbours, your children’s school, GP, vet, gas, water, electricity supplier and your insurers. Some key emergency contact numbers are listed below:

• London Borough of Sutton switchboard – 0208 770 5000
• Emergency services (Police/Fire Brigade/Ambulance) – 999
• Environment Agency floodline – 0345 988 1188 / Type talk (for the hard of hearing): 0345 602 6340
• SES Water 24 hour Emergency line – 01737 772000
• Thames Water Leakline – 0800 714 614
• Thames Water Sewage/Sewer Flooding – 0800 316 9800
• UK Power Networks (Power cut) – 105
• National Grid (Gas emergency) – 0800 111 999
• Transport for London (24 hour helpline) – 0343 222 1234
• NHS Sutton Patient Advice and Liaison Service (Monday to Friday 9am-5pm) – 020 3668 1200
• Anti-terrorist hotline – 0800 789 321 (if you suspect an immediate danger, call 999).

Important documents need to be stored in a safe location.  Documents could include: passport, driving license, medical forms/prescriptions, insurance details, contact list, national insurance card/documentation, etc.

The Council website has further details of what you should have in an Emergency Pack for your home or car, creating a Household Emergency Plan, and how to stay safe during an emergency.